pleasant surprise.

today, there was a presentation on TQIP under our ISO 2000. it is basically a process where one must identify a problem be it a process or anything and analyse it and recommend the steps for improvement. Then an observation need to be done to monitor result and on-going improvement to be made accordingly.

the idea was kicked off in late 2006 as one of the things to be implemented under ISO. at last the things was finalised today.

the team under my units comprising of 3 members looks eager and sexciting about the presentation. the materials was prepared since last week.

i was a mentor. who headed the discussion when it was first started until all the remedies and solutions was agreed upon. all the datas and documentation was done by the group members. my counsel was also asked on the presentation materials which i duly gave especially advising on to anticipate the likely question from judges and floor members and be prepared accordingly.

at the end we came out as a winner. :D as a mentor i also got a cool RM500/-.

must work hard after this. hope it will be a prosperous year.